Feature Requests

Currently, the only options for document ordering is in order of publication date and a search bar. But this has been confusing for some of our teams, who have requested documents to be listed in alphabetical order. On certain pages, like our policies and procedures page, this would add functionality. Please can this be looked into as an option.

It would be more time efficient and effective to be able to export submissions, such as SARs, change of details which would then include the supporting documents such as ID to reduce the time spent exporting and the number of documents having to export. Also reduces the potential for any ID or supporting documents to be missed.

Make it possible to search on patient name/dob/clinical system reference/nhs number - the system is currently very clunky Possible to show all tickets related to single patient in one view ie this will show all tickest related to same compliant from one patient make it exportable to excel so it will fit in with NHS K01b complaint categories Add a field that will allow it to be categorised using NHS categories prior to export Provide a field that will allow us to indicate if upheld, not upheld, partially upheld, I am attaching the NHS complaint categories that can be found at https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/primary-care-gp-and-dental-complaints-collection-ko41b

Currently it is difficult to scroll past the boundary map on touch screens. Please could this be improved so that information below the map can still be easily accessed by patients using mobile devices.